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Refund Policy

Adam Boyle, T/as Pit Bull Guitars endeavours to supply the very best quality guitars, guitar kits and accessories at affordable prices and operates a very simple returns policy.  We offer our customers a Rock Solid 30-Day Guarantee for any product that does not meet your expectations. If any item is not to your satisfaction, simply contact us by email, within 30 days from receipt of your item, to arrange a return of the product for a full refund or replacement.

Please note, the following conditions apply:

  • Item / items returned must be in the condition it / they was / were sent out and should not have been mis-used or damaged.
  • Please send items back using the eParcel return postage label that we will supply you.
  • Returns and refunds after 30 days are at the sole discretion of PitBullGuitars.com.

Pit Bull Guitars reserves the right to refuse returns where the reason for return is beyond the control of Pit Bull Guitars (such as a customer changing their mind about the style of guitar they purchased).

You must do a mock build of your guitar kit when you receive it.  Pit Bull Guitars will not accept returns of guitar kits which have been partly assembled or painted (or stained).